Optional, after launch
Website support that keeps your business current.
Hours change, services grow and photos get replaced. I keep your website in step, so customers find current information when they look you up.
Support is optional. Choose a monthly plan, or ask for a one-off update only when you need one. Your website and accounts stay yours.
Ask about website supportTwo monthly plans, at launch prices
Support
$179 per month
- 60 minutes of requested work each billing month
- Routine updates targeted within 3–5 business days
Support Plus
$299 per month
- 120 minutes of requested work each billing month
- Routine updates targeted within 2 business days
A plan starts after I confirm your site is a fit.
What both plans include
- One person to send requests to
- I watch that your site is online
- Each month I test your contact form or booking link
- Any change can be rolled back
- A short monthly note on what I did
What your monthly time covers
Counts toward your time
Routine content changes, such as hours, menus, prices, services and photos, and supported troubleshooting. That includes the time I spend clarifying a request, preparing it, editing, checking and publishing.
Doesn’t count
Fixing a mistake I made. Larger work is estimated first, so you know what it involves before I begin. New features, migrations, custom applications and urgent work are quoted separately.
How requests work
Send me the changes and the final files. I acknowledge requests within one business day, Monday–Friday, 9 a.m.–5 p.m. Eastern, excluding announced holidays. I work on one request at a time, and the routine targets start once I have complete materials and any approvals I need.
Is your site a fit?
Websites I built qualify for a standard plan. Other websites are assessed first, and a plan starts only after I confirm your site is a fit.
- Billed monthly, in advance
- Each month is paid before it starts.
- Cancel before the next renewal
- Support continues through the month you have paid for.
- Unused time doesn’t roll over
- Each month starts with a fresh allowance.
Domain, hosting and other provider charges are separate and stay in accounts you own. Read the full support terms
Only need occasional help?
One-off updates start at $75 for up to 30 minutes.
Additional time is $150 per hour in 15-minute increments, approved in advance. One-off updates are scheduled separately and do not include ongoing monitoring.
Prefer to make changes yourself?
If you update your site often, we can discuss a focused editing setup, or how to work with a tool you already use.
Tell me what needs to stay current.
Share your website and the kind of changes you expect. I’ll recommend the simplest option that fits.
Ask about website supportPrefer email? Write to me at mike@siterefit.com.